Frequently Asked Questions

Simply visit our Booking page, fill in your details, select your preferred service, date, and time. We'll contact you within 24 hours to confirm availability and pricing.

We currently serve London, Manchester, Birmingham, Leeds, Bristol, and surrounding areas. Expanding to more UK cities soon. Contact us if you don't see your area listed.

Yes, all our cleaning professionals are fully trained, vetted, background-checked, and fully insured for your complete peace of mind.

Pricing varies by service type and property size. Our service pages show starting prices. Final pricing is confirmed after we assess your specific requirements. We always provide a quote before starting work.

We accept cash, bank transfer, and major credit/debit cards. Payment is typically due after the service is completed to your satisfaction.

No, our team brings all necessary professional-grade cleaning supplies and equipment. If you have specific products you'd like us to use, please let us know in advance.

Customer satisfaction is our priority. If you're not completely happy with our service, contact us within 48 hours and we'll return to address any concerns at no extra charge.

Yes, you can reschedule or cancel. Please give us at least 24 hours notice to avoid any cancellation fees. Contact us via email as soon as possible.

It's not necessary. Many customers provide access instructions and leave us to complete the work. We treat every property with the utmost care and respect.

Duration varies by service and property size. Check individual service pages for estimates. We'll provide a more accurate timeframe when we confirm your booking.

Yes! We offer weekly, fortnightly, and monthly cleaning contracts for both residential and commercial clients, often with discounted rates. Contact us for details.

We combine professional expertise with reliable service. All staff are trained and insured, we use eco-friendly products where possible, and we guarantee customer satisfaction with our 48-hour re-clean promise.