Privacy Policy

DS Cleaning Services – Privacy Policy

App Name: DS Cleaning Services

1. Introduction

DS Cleaning LTD ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use the DS Cleaning Services mobile application and website. By using our services, you agree to the practices described in this policy.

2. Information We Collect

When you use our services to submit a booking request, we may collect:

  • Full name
  • Phone number
  • Service address
  • Selected service type
  • Preferred booking date and time
  • Optional notes provided by you

We only collect information that is necessary to process and manage your cleaning service request.

3. How We Use Your Information

We use your information solely to:

  • Process and manage your booking request
  • Contact you to confirm availability
  • Provide customer support
  • Improve our service quality

We do not use your data for automated decision-making or profiling.

4. Data Storage and Security

We take reasonable administrative and technical measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing

We do not sell, rent, or trade your personal information. Your information may only be shared:

  • With authorized members of our team to deliver the requested service
  • If required by law or legal obligation

We do not share your information with third-party advertisers.

6. Third-Party Services

The DS Cleaning Services website and app do not include third-party advertising SDKs. If future updates introduce third-party services (such as payment processing), this policy will be updated accordingly.

7. Data Retention

We retain booking information only as long as necessary to:

  • Provide the requested service
  • Maintain internal records
  • Comply with legal or regulatory obligations

After this period, information may be securely deleted.

8. Your Rights

Depending on applicable UK data protection laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain processing

To exercise your rights, contact us at: info@dscleaning.online

9. Children's Privacy

This service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

DS Cleaning LTD

Email: info@dscleaning.online

Effective Date: 20 February 2026